Privacy Policy

Who we are

Bay Glass & Shower, Inc. provides glass installation for residential, commercial, and industrial customers. This policy explains how we handle information collected through https://callbayglass.com/.

Information we collect

We collect information you choose to give us, and a small amount of technical information that comes with a normal visit to the site.

• Details you send through forms, phone calls, or email, such as your name, email address, phone number, and message.
• Basic technical data such as browser type, device type, and pages visited, collected through cookies and standard analytics.

How we use it

We use this information to:

• Respond to enquiries and provide quotes or service.
• Provide and improve our glass installation services.
• Keep the site secure.
• Meet legal duties that apply to the business.

How we share it

We share information only in these cases:

• With service providers who help us run the website and the business, and only for that work.
• When a law, court, or public authority requires it.

We do not sell your personal information for money.

Cookies and analytics

The site uses cookies and standard analytics to understand which pages are visited and to keep the site working. You can control or delete cookies in your browser settings. Blocking cookies may change how some pages behave.

How long we keep information

We keep enquiry details for as long as we need them to answer you, do the work you asked for, and meet legal duties. When we no longer need the information, we delete it or remove details that identify you.

How we protect it

We use reasonable administrative and technical steps to protect the information we hold. No website or email system can promise perfect security. Please avoid sending sensitive account numbers in a web form.

Your choices and rights

You may ask us to:

• Access the personal information we hold about you.
• Correct information that is wrong.
• Delete information we do not need to keep.
• Opt out of marketing messages. We will still reply to a job you asked us to do.

You may also have additional rights where you live. To use any of these choices, contact us through the Contact page.

Children

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Links to other sites

Pages on this site may link to other websites, such as a map. Those sites have their own privacy practices. We are not responsible for how they handle information.

Changes to this policy

We may update this policy when our practices change. The date at the top of this page shows when it was last updated. The new version applies from the day we post it on this site.

How to contact us

Questions about this policy can go to Bay Glass & Shower, Inc. through the Contact page. The phone number, email address, and shop location are listed there. Our website is https://callbayglass.com/.